There is a problem in public services that we really need to talk about...
Only 1 in 10 women have full faith in the Police & Crown Prosecution Service.
Less than 1 in 5 people believe public services listen to them.
More than 10,000 people are believed to die avoidable deaths in the care of the NHS each year, that's the equivalent of two Hillsborough tragedies quietly occurring every week. We are losing confidence in public services and in those who lead them.
There are many reasons for this. Bad systems are undermining good people, a relentless drive to achieve arbitrary targets, and a focus on protecting reputations is creating wilfully blind cultures of denial and blame. We could politely beat about the bush, but nothing was ever dealt with by ignoring it. It's time to acknowledge and start talking openly about this important issue and how it can be addressed. If you are up for that, then read on...
It causes harm, hurts
the bottom line, and leads to reputational damage and reduces staff retention.
Use the four building blocks of trust to create safe cultures and release staff potential.
Tools, techniques, and questions to help create
Understanding and managing your own internal compass.
Tools to identify the dominant unspoken forces influencing and shaping your culture.
Understand who's needs you are serving and how well you are doing it.
Helping leaders walk the talk to create open cultures of improvement and innovation.
People are more than just an asset; they are the organisation.
Do they feel valued?
"Today's problems arise from yesterday's solutions." - Peter Senge
I established Cormetis to provide specialist consultancy and coaching for Public Sector Services, founded on extensive organisational knowledge, professional know-how, lived experience, personal courage, and authenticity. I am a Fellow of the Chartered Management Institute.
The word Cormetis comes from combining the root of the Latin word courage, cor, with Metis, a Titan goddess said to be the mother of wisdom and deep thought. In its earliest form, the word courage meant, "to speak one's mind by telling one's heart". This is not always easy in cultures where conformity and compliance, explicit or implied, is dominant.
The unique insights I possess are the product of over three decades of experience and observation, and a personal commitment to lifelong learning. My expertise is in the area of wilful blindness and ethical fading, how they are shaped by, and how they influence organisational culture. I understand the costs they incur, the impact they have on people and performance, and their effect on levels of trust within and around organisations.
I work alone or with trusted and experienced associates to help organisations, teams, and individuals identify, unearth, understand, and address the forces shaping their organisations culture and behaviours. I work with compassion, sensitivity, empathy, and discretion.
Reviews of Tom's book, Lions, Liars, Donkeys and Penguins
"A very valuable reminder that, at its worst, and even with the best of intent to begin with, our experience of a really bad bureaucracy can be no different from tyranny."
"The ongoing struggle Tom and his family have experienced in accessing truth and justice is one faced by too many people in the UK to this day. This book is an important reflection on that struggle, and on the defensiveness of public services who failed Alison when she needed them most."
Executive Director INQUEST
"This tragic tale is representative of the general failure of our institutions to act morally, whose leaders worry more about their reputation than their organisation's purpose. Insightful, compelling and disturbing."
Managing Director Vanguard
I believe in the value of public services. If you want real change, and if working in the same ways you always have just keeps getting you where you always get, then I and my network of partners and associates might be just what you are looking for. You can arrange a no-obligation discussion using the form below, or call me on 07834-324-555...
"We cannot (will not) solve our problems with the same thinking we used when we created them." - Albert Einstein
Address: Cormetis Consulting, The Headspace, 6 Newlands Place, Penrith, Cumbria, CA11 9DT
Mobile: 07834-324-555 - Skype: bell.thomas - Telegram: @ThatTomBell
The name Cormetis combines the root of the word courage, Cor the Latin word for heart, which in its early form meant to speak one’s mind by telling all one’s heart, and Metis, the Titan Goddess of good counsel, planning, and wisdom.
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